Xcel Energy Outages, Billing and Customer Response

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• Share Rates Doubled on Facebook Share Rates Doubled on Twitter Share Rates Doubled on Linkedin Email Rates Doubled link

  Rates Doubled

  by KillerVibez, 2 months ago
  My bills have doubled the 2025-2026 compared to the winter of 2024 -2025. The temperatures are not comparable. I am an all electric house. The need for heat has been unnecessary many days. I have the thermostat set at the same temperature during the winter at 67. There is no way electricity use has doubled some months. Xcel is scamming people and should not be able to get away with it.

  My bills have doubled the 2025-2026 compared to the winter of 2024 -2025. The temperatures are not comparable. I am an all electric house. The need for heat has been unnecessary many days. I have the thermostat set at the same temperature during the winter at 67. There is no way electricity use has doubled some months. Xcel is scamming people and should not be able to get away with it.
• Share average billing becomes the same problem no matter what you try on Facebook Share average billing becomes the same problem no matter what you try on Twitter Share average billing becomes the same problem no matter what you try on Linkedin Email average billing becomes the same problem no matter what you try link

  average billing becomes the same problem no matter what you try

  by mengelcooks, 2 months ago
  

  So Xcel just gets to charge double whenever it wants and there is nothing you can do about it. Who in power in this state will do anything to help consumers about it? it’s been a record warm winter. There’s literally no reason that I should have a doubled energy bill, even when we had a purposeful blackout to avoid wind damage. This is an outrage and nobody in power is going to help the people of Colorado

  So Xcel just gets to charge double whenever it wants and there is nothing you can do about it. Who in power in this state will do anything to help consumers about it? it’s been a record warm winter. There’s literally no reason that I should have a doubled energy bill, even when we had a purposeful blackout to avoid wind damage. This is an outrage and nobody in power is going to help the people of Colorado
• Share Another Xcel rate hike? on Facebook Share Another Xcel rate hike? on Twitter Share Another Xcel rate hike? on Linkedin Email Another Xcel rate hike? link

  Another Xcel rate hike?

  by Colofornia resident, 2 months ago
  I have unfortunately lived in Colorado for over 60 years. Every time Public Service aka Xcel asks for a rate increase, P.U.C. always bends over to them. With sky high inflation, we do not need another price increase. What does the P.U.C. and Xcel think, we the public, have ? Unlimited resources? Maybe the vast majority, who moved here from California have unlimited funds, but retirees dont.

  I have unfortunately lived in Colorado for over 60 years. Every time Public Service aka Xcel asks for a rate increase, P.U.C. always bends over to them. With sky high inflation, we do not need another price increase. What does the P.U.C. and Xcel think, we the public, have ? Unlimited resources? Maybe the vast majority, who moved here from California have unlimited funds, but retirees dont.
• Share All billing from Xcel needs 3rd party auditing on Facebook Share All billing from Xcel needs 3rd party auditing on Twitter Share All billing from Xcel needs 3rd party auditing on Linkedin Email All billing from Xcel needs 3rd party auditing link

  All billing from Xcel needs 3rd party auditing

  by Rate-Justice, 2 months ago
  Usage down from last year yet our bills are higher. There is something fundamentally broken with variable billing. Something is gravely wrong with Xcel in general with their billing and leadership pay incentivized to max shareholder returns vs returning value to ratepayers who need to be the real shareholders. A grave conflict of interest is at play and there needs to be independent 3rd parties to evaluate billing methods, compensation packages, conflicts of interest and report their findings.

  Usage down from last year yet our bills are higher. There is something fundamentally broken with variable billing. Something is gravely wrong with Xcel in general with their billing and leadership pay incentivized to max shareholder returns vs returning value to ratepayers who need to be the real shareholders. A grave conflict of interest is at play and there needs to be independent 3rd parties to evaluate billing methods, compensation packages, conflicts of interest and report their findings.
• Share Xcel's Outrageous Rate Increase on Facebook Share Xcel's Outrageous Rate Increase on Twitter Share Xcel's Outrageous Rate Increase on Linkedin Email Xcel's Outrageous Rate Increase link

  Xcel's Outrageous Rate Increase

  by GMJ, 2 months ago

  How is it even remotely possible that my bill has doubled from last month? Your claim that I somehow used 50% more energy is absolutely ridiculous. I am out of my home from 7 AM to after 6 PM, and my thermostat stays at 50 degrees. There is NO scenario where that kind of usage spike makes sense.

  When I look at my bill, my peak‑hour usage barely reaches $100. So again where is the rest of this inflated, unjustifiable charge coming from? The numbers don’t match reality, and I refuse to accept vague excuses or... Continue reading

  How is it even remotely possible that my bill has doubled from last month? Your claim that I somehow used 50% more energy is absolutely ridiculous. I am out of my home from 7 AM to after 6 PM, and my thermostat stays at 50 degrees. There is NO scenario where that kind of usage spike makes sense.

  When I look at my bill, my peak‑hour usage barely reaches $100. So again where is the rest of this inflated, unjustifiable charge coming from? The numbers don’t match reality, and I refuse to accept vague excuses or scripted answers.

  This isn’t just concerning; it’s infuriating. It points to either faulty metering, faulty billing, or systemic overcharging. And given how many other customers are reporting the same outrageous increases on local social media, this is clearly not an isolated incident.

  I am demanding that the Public Utilities Commission launch an independent audit of Xcel Energy’s billing system. Enough people are raising red flags that this now looks like a pattern, not a coincidence.

  I would like a real explanation, not generic talking points. And I expect this issue to be addressed immediately not pushed off or ignored.

  
  
• Share Xcel's Outrageous Rate Increase on Facebook Share Xcel's Outrageous Rate Increase on Twitter Share Xcel's Outrageous Rate Increase on Linkedin Email Xcel's Outrageous Rate Increase link

  Xcel's Outrageous Rate Increase

  by hardinsm, 2 months ago

  Greetings, received our Xcel Energy Bill this morning with a 48 percent increase from last month. We keep our thermostat at 66 degrees, and follow all of the latest energy conservation practices to keep our energy bills as low as possible. I heard that Xcel Energy had raised the cost of their services, Gas/Electric, but an increase of 48 percent increase is ridiculous. This winter has been one of the warmest in decades, and this increase is criminal in my opinion. I believe Xcel Energy has a monopoly as an energy provider in many locations in Colorado where customers have... Continue reading

  Greetings, received our Xcel Energy Bill this morning with a 48 percent increase from last month. We keep our thermostat at 66 degrees, and follow all of the latest energy conservation practices to keep our energy bills as low as possible. I heard that Xcel Energy had raised the cost of their services, Gas/Electric, but an increase of 48 percent increase is ridiculous. This winter has been one of the warmest in decades, and this increase is criminal in my opinion. I believe Xcel Energy has a monopoly as an energy provider in many locations in Colorado where customers have no options for an alternative gas & electric provider. This has a large impact on my wife and I since we are senior citizens with a limited income. I would like to see you do something about this abuse of a public service company imposing this outrageous price increase on their customers. Thank you
• Share Energy bill doubled year on year due to alleged increased KW hour usage on Facebook Share Energy bill doubled year on year due to alleged increased KW hour usage on Twitter Share Energy bill doubled year on year due to alleged increased KW hour usage on Linkedin Email Energy bill doubled year on year due to alleged increased KW hour usage link

  Energy bill doubled year on year due to alleged increased KW hour usage

  by Rk_Dave, 2 months ago

  My energy bill doubled year on year in January and February. Closer examination showed that the electricity usage in KW hours allegedly increased 50%. I contacted Xcel and they kept telling me the cost increase was TOU. I kept trying to tell the person I wasn't questioning the cost per KW hour but the alleged usage increase, but it fell on deaf ears. I believe the alleged increase in power usage occurred about the time they installed the new smart meter.

  My energy bill doubled year on year in January and February. Closer examination showed that the electricity usage in KW hours allegedly increased 50%. I contacted Xcel and they kept telling me the cost increase was TOU. I kept trying to tell the person I wasn't questioning the cost per KW hour but the alleged usage increase, but it fell on deaf ears. I believe the alleged increase in power usage occurred about the time they installed the new smart meter.
• Share Yea my bill has been tripled with in the last month too. on Facebook Share Yea my bill has been tripled with in the last month too. on Twitter Share Yea my bill has been tripled with in the last month too. on Linkedin Email Yea my bill has been tripled with in the last month too. link

  Yea my bill has been tripled with in the last month too.

  by WolfDrache, 2 months ago

  Yea my bill has been tripled with in the last month too. But that is because Colorado is Sanctuary state now , so we are being billed triple everything now including gas prices and groceries you name it even the Land taxes has been tripled or quadrupled.

  Yea my bill has been tripled with in the last month too. But that is because Colorado is Sanctuary state now , so we are being billed triple everything now including gas prices and groceries you name it even the Land taxes has been tripled or quadrupled.
• Share My bill was double and the house is empty-HOW? on Facebook Share My bill was double and the house is empty-HOW? on Twitter Share My bill was double and the house is empty-HOW? on Linkedin Email My bill was double and the house is empty-HOW? link

  My bill was double and the house is empty-HOW?

  by UPSET CUSTOMER, 3 months ago

  Dear Public Utilities Commission,

  I am writing to formally request an investigation into what appears to be a gross overbilling of my electrical service by Xcel Energy for the billing period January 15, 2026, to February 17, 2026.

  During this period, my bill quadrupled compared to the prior billing cycle of December 15, 2025, to January 15, 2026. This dramatic increase is inexplicable and physically impossible given the house is empty.

  With the exception of my porch light and my refrigerator. The washer, dryer, microwave, and electric stove were not used at all THE HOUSE IS EMPTY... Continue reading

  Dear Public Utilities Commission,

  I am writing to formally request an investigation into what appears to be a gross overbilling of my electrical service by Xcel Energy for the billing period January 15, 2026, to February 17, 2026.

  During this period, my bill quadrupled compared to the prior billing cycle of December 15, 2025, to January 15, 2026. This dramatic increase is inexplicable and physically impossible given the house is empty.

  With the exception of my porch light and my refrigerator. The washer, dryer, microwave, and electric stove were not used at all THE HOUSE IS EMPTY. Yet, Xcel Energy claims my electricity usage was four times higher than the previous month when I was actually present and using those appliances.

  This discrepancy raises serious concerns about the accuracy of Xcel Energy’s metering or billing systems. I respectfully request that the Public Utilities Commission conduct an independent audit of Xcel Energy’s billing practices, as this appears to be part of a wider pattern of overcharging that many other customers have also reported on local social media platforms.

  Thank you for your attention to this matter. I look forward to your prompt response and to a fair resolution.
• Share My outrageous Excel bill...... on Facebook Share My outrageous Excel bill...... on Twitter Share My outrageous Excel bill...... on Linkedin Email My outrageous Excel bill...... link

  My outrageous Excel bill......

  by Upset customer, 3 months ago
  I live in a one bedroom apartment , about 700 square feet and my Excel bill tripled this month. I wasn't even home the first two weeks of February. There is NO WAY that much electricity was used when no one was home. I live by myself as well. Some one needs to figure out what is going on with Excel. They are charging fraudulent charges.....

  I live in a one bedroom apartment , about 700 square feet and my Excel bill tripled this month. I wasn't even home the first two weeks of February. There is NO WAY that much electricity was used when no one was home. I live by myself as well. Some one needs to figure out what is going on with Excel. They are charging fraudulent charges.....