Recent Mover

I moved to rifle Colorado 4 months ago and have had more outages in that time than my entire life prior.

I am a 27 male, loveed rifle so far. However, I would rather move again than have to invest in a generator.

I do not have a single good thing to say about Xcel and neither do any of my peers. Their presence and reputation only harms the community.

Excel will not identify the root cause of power outages and instill corrective action

My bride and have lived in the same house for over 43 years. About 4-6 times a year for the past 43, we’ve lost power. Excel knows this yet they bring power back on using a band-aid fix only to see the power go out again the following month - the transformer blows out. A couple of times a fire started and the fire department had to put it out. When will Excel permanently fix the problem? We’d like to know what the root cause is and what they are doing to fix the continually blown transformer problem on Cedar…

365 days to correct Xcel billing errors

I converted our house to solar then to heat pumps leaving only a cook top and a fire place on gas. After that, I noticed that our consumption of gas did not decrease. I notified Xcel about this and it took them 365 days to correct their billing problems. As a retired budget analyst for the State of Colorado, the City and County of Denver, RTD, and the Manager of Capital Planning for DIA, I was able to identify the process issues and alert Xcel, but they were stuck in their antiquated lethargic processes to listen to a subject mater…