Xcell is defrauding customers by MASSIVE OVER-BILLING for electric services
They claim I used over 500KWH in January, 2026, while THAT is a physical impossibility considering that I have LESS electrical equipment in use than prior. My average usage since March of 2024, ACCORDING TO THEIR OWN RECORDS, shows an average of about 250KWH daily until January, 2026, and I am not disputing that is possible, even though I live in a 1 bedroom apartment
At the start of the month of January, they claim DAILY use of 7KWH, and then it starts climbing and eleven (11) days later they claim I used over 21KWH while using LESS equipment, by ONE computer system.
I am a "day trader" on the stock exchange and my daily schedule does NOT vary, 5 days a week, baring holidays. I am on a computer from 3:00am, (checking news before the market opens,) and then following the market until 2:pm, LOCAL time when it closes.
My step-daughter, also in a 1 bedroom apt, lives 1 block from me, has a average bill of over $400.00 a month, and just got one this month for over $600; she does not work because she is disabled. THAT is unreasonable, even IF it is an "all electric" apartment, as she has LESS electrical goods than I do!
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