Formal Complaint and request for formal investigation

I am requesting a formal investigation into the recurring power outages affecting our entire neighborhood in Aurora, Colorado 80016. This is the second neighborhood-wide outage in approximately one month. During the most recent outage, our electricity flickered, briefly returned, and then went out completely.

Given the Colorado Public Utilities Commission’s documented concerns regarding Xcel Energy’s reliability, I would like a written explanation addressing the following:

  1. What caused both outages?
  2. Did both incidents involve the same distribution circuit or equipment?
  3. Were either of these outages related to Xcel’s wildfire safety settings?
  4. What corrective actions are being taken to prevent additional outages?
  5. What is the estimated restoration time for the current outage?

Repeated interruptions affecting an entire neighborhood raise legitimate concerns about infrastructure maintenance and reliability. I am requesting specific answers and a permanent solution rather than a general explanation about weather or equipment.

Please provide a case number and a written response documenting your findings.

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