Non weather related outage causing issues

Today we have had no power for hours and no answers on why. It’s affecting over 3000 customers according to the outage map. It’s a beautiful day with no wind and the power randomly went out at 8:30am. I have been unable to work and our food will start going bad soon. Xcel has not contacted anyone though our internet provider contacted me via text that things were down. Xcel is horrible and negligent.

Formal Complaint and request for formal investigation

I am requesting a formal investigation into the recurring power outages affecting our entire neighborhood in Aurora, Colorado 80016. This is the second neighborhood-wide outage in approximately one month. During the most recent outage, our electricity flickered, briefly returned, and then went out completely.Given the Colorado Public Utilities Commission’s documented concerns regarding Xcel Energy’s reliability, I would like a written explanation addressing the following What caused both outages? Did both incidents involve the same distribution circuit or equipment? Were either of these outages related to Xcel’s wildfire safety settings? What corrective actions are being taken to prevent additional outages? What…

Incessant power outages - not weather related

My neighborhood in southeast Aurora has had three unexplained power outages in the last eight weeks that always take place in the wee hours of the morning (two occurring at 3:15 AM and the third taking place at 12:15 AM). Response time to get the power back up and running is ALWAYS at least three or more hours. I have complained to the PUC and they sent the complaint to Xcel Energy who said that all three were "primary cable failures" and "probable weather," with the second being doubtful because all three times there were no weather events going on…