Electric is always going out!

My electric is always going out. This is effecting my life. I lost food over the winter because it spoiled and it costs me more money to get my house back to the correct temperature. I am beyond fusterated. I would like another electric company I can pick. My power goes out at least 4 times a year. Last year it went out for 3 days in a row!!!!!

This is so tiresome

Our community has had so many power outages generator installers are posting ads outside our neighborhood. These repeated outages are a cause of so much stress. They impact my job as I typically work from home. I have a medical issue and I am heat sensitive. Many of the outages in the hottest months of the year occurred such that power came back on in peak billing hours forcing me to use air conditioning at a time when I typically don’t due to cost. I can no longer use my garage because if I need to go somewhere, I can’t…

Repeat Outages - We're worried about winter!

We are writing on behalf of our experience with Excel this past year, particularly this spring & summer. We've experienced numerous outages, all around the same days and times repeatedly for long periods of time during the work day, into the late evening, etc.- when contacting Excel, not only do they say they have no documentation of an outage, but will do so even after they've notified us the outage. Often times, their estimates will go on longer than expected.For example, we had a planned outage from 12am to 8am - why? What could they possibly be doing at those…