Complete unreliable - yet they keep charging us more money

Wheat Ridge, CO

Xcel power is downright unreliable. We experience at least 4 outages per year that last several hours. Once in 2025 we were without power for 48+ hours.

In 2026 alone we've experienced:

• Two outages in May, one lasting approximately two hours and another continuing into the following day despite Xcel reporting that service had been restored within 4 hours.
• An outage in July lasting more than three hours, during which Xcel revised its original restoration estimate.
• Just today, October 27, clear skies, sun is out, no wind. Power went out just before 2pm and the reported resolution time is 6pm. According to xcel its affecting 2000 residents in our county.

Wheat Ridge is not a remote community either, I am a 10 minute drive from the heart of Denver. We've never once been compensated for these severe disruptions, despite having to literally toss an entire weeks worth of groceries from the fridge several times over the years due to how long these outages last.

I am also pretty sure that the numbers XCEL reports are fabricated. According to their reliability map my census group (whatever that is) only lost power for an annual average of 70 minutes in 2025. I know for a fact that my neighborhood alone lost power for 60+ hours in 2025. I know this because I can track how long the outages lasted based on the text messages Xcel has sent me regarding them.

I moved into this home in 2023, and I have experienced 3X more power outages with Xcel than I have the prior 30 years of my life combined. Its ABSURD how bad it is yet Xcel is continuously allowed to charge us more and more for completely unreliable power.