While I Understand The Need To Protect Infrastructure Xcel's Actions Were Incompetent and Overboard

Having lived next to the Foothills for 46 years windstorms are a common occurrence, as in winds over 70MPH multiple times per year.

If shutting everything off every time the wind kicks up is going to be Xcel's new normal we (PUC) really need to look at a different energy provider, or at the least fine Xcel for failure to maintain reasonable service to their customers.

Between incessant price hikes, and this latest fiasco I am completely dissatisfied with Xcel Energy's cost/value proposition for Colorado rate payers.

Power went off at 12:15 AM Sunday morning and came back on at 4:15 PM. 16 hours without power and the only notification we received was a text at 4:33 PM that said, and I quote, "XE Alerts: An outage may be impacting your location." AFTER THE POWER CAME BACK ON.That is just pitiful!

I will also note that the reporting system was completely dysfunctional as were their outage maps. What kind of two-bit Popsicle stand are these people running?

A Completely Dissatisfied Customer


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