Lack of communicaiton
My neighborhood is five miles past Jamestown. Our power was turned off preventively on Saturday at 3:00 pm. The power was restored Tuesday at 8:30pm. The communication prior to the power being turned off was adequate but the communication for restoration was terrible. We were originally told the power would be turned back on Sunday. Sunday came and went, with a voicemail from Xcel saying it would be turned on Monday. Monday came and went with no further notification from Xcel. The recorded message on Xcel's phone line said the power would be back on by 2:00 Tuesday. At 2:05 it was updated to state the power would be back on by 11:00pm. If I had known the power would be out for 72 plus hours, I would have taken measures to move perishables to friends houses but rather I lost over $200 in food. Phone lines were also down in the neigborhood as they are tied to a battery pack that needs to be charged. Century Link was no help when the topic was addressed with them.
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