Better communication

My husband and I totally understand why xcel turned off the electricity, however the weather reports were advising of this latest wind storm days in advance and xcel gave on average approximately 3 hours notice to residents/customers, hardly enough time to mobilize to prepare for extended blackout. A map of the areas in the no power zone wasn't available until well into the blackout. Then after the weather event very little was communicated regarding a timeframe the power would be back on. Moving forward if this needs to happen again this needs to be communicated 24 to 48 hours in advance and then status repair times needs to be made available to customers..

Last big concern is how will xcel move forward to improve their infrastructure to avoid this at all?