Glad people didn't die from this experiment

I was one of the customers who had to run for my life during the Marshall fire, so this was another trauma for me and my neighbors as we sat freezing in our houses with no way to communicate because we didn't have internet and phone service in my neighborhood is so bad , due to lack of towers, that I lose service on my street while driving home,. The only way to make a call from my house is if I have wifi calling on.

I got a call from Excel Saturday at 2:58 pm. I was on another line and when I checked it there was no recording. Then at 6 pm my electricity was cut. I had to walk to my neighbor's house to find out what was going on. His wife was running to the store, but by that time the stores didn't have power either. At 6:49 I got my only text from Excel saying there wasn't an estimated time for restoration and it ironically directed me to a website I couldn't access without wifi. Now the gas stations weren't functioning nor were the street and traffic lights. Louisville doesn't have above ground lines, but the above ground line that was in Boulder and started the fire goes directly to my friend's house. They actually heard the pop and lost power when it went down and started the Marshall fire, but THEY NEVER LOST POWER FOR THIS. So we could have had another Marshall fire anyway. But this time with no communication, no gas for our cars, and maybe no cars at all if our cars are electric, and having to get out of our garages manually, which may not be possible for people who are sick, elderly ,or disabled, and no way to even call for help for some of us. I spent the night in my winter clothes under a bunch of blankets, expecting the power to come on, but it never did for another 39 hours. Hasn't the town of Louisville been traumatized enough? This is a 3rd World power response. Excel needs a way to restore power more quickly and the places not affected by downed trees should have been easier to restore and done first. Power lines need to be underground for everyone. I have lost all faith in the infrastructure and Excel, and plan to buy a generator and have a store of food and a cooking stove like I'm preparing for the apocalypse. I feel unsafe with Excel.

Another observation about the archaic way Excel organizes their business:

My house didn't burn in the Marshall fire, but we got our gas cut. It was a good decision, but when they restored it it was done in a very disorganized way. I know this was first for all of us, but I discovered the workers, many from out of state, were given stapled packet of papers with handwritten addresses on them to find and restore, They started at the bottom of my street and we were all expecting them to go house by house, because every house needed their gas back, but instead they were searching through a stack of papers for a few handwritten addresses and waiting hours in their trucks for more information. I went out and walked with them and told them who they had skipped. At the time it was about 3 degrees outside and we were relying on space heaters. They were willing to work and were wonderful people, just dealing with a really mismanaged company. Why wouldn't they just be advised to restore the whole area, since the whole area was cut off?