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The PUC regulates Black Hills Energy and Xcel Energy, which both have Public Safety Power Shutoff (PSPS) plans that have been or could be implemented, impacting consumers. PSPS events have planned outages for customers and may also have other storm-related outages.
PSPS events are implemented in order to reduce the risk of a wildfire caused by power lines or other utility infrastructure. The Public Utilities Commission does not approve or deny Black Hills or Xcel Energy the use of proactive shutoffs; however, the PUC does have an important role in ensuring that the communication, preparation and coordination of PSPS events is protective of customers.
The PUC is creating a new set of rules establishing permanent requirements and standards for public safety power shutoffs. Staff is currently working to draft these rules and welcomes input from Black Hills and Xcel Energy customers on their experiences with the most recent PSPS events. This information will help ensure that the PUC’s rules are comprehensive.
Please take a few minutes to give us your feedback through the survey or comment links below.
Please take a few minutes to give us your feedback through the survey or comment links below.
The PUC regulates Black Hills Energy and Xcel Energy, which both have Public Safety Power Shutoff (PSPS) plans that have been or could be implemented, impacting consumers. PSPS events have planned outages for customers and may also have other storm-related outages.
PSPS events are implemented in order to reduce the risk of a wildfire caused by power lines or other utility infrastructure. The Public Utilities Commission does not approve or deny Black Hills or Xcel Energy the use of proactive shutoffs; however, the PUC does have an important role in ensuring that the communication, preparation and coordination of PSPS events is protective of customers.
The PUC is creating a new set of rules establishing permanent requirements and standards for public safety power shutoffs. Staff is currently working to draft these rules and welcomes input from Black Hills and Xcel Energy customers on their experiences with the most recent PSPS events. This information will help ensure that the PUC’s rules are comprehensive.
Please take a few minutes to give us your feedback through the survey or comment links below.
Please take a few minutes to give us your feedback through the survey or comment links below.
Have feedback for the PUC about a recent Public Safety Power Shutoff? Feel free to share here. Please note: This info will be public for other users to see.
Thank you for sharing your story with us.
Share Why just us? on FacebookShare Why just us? on TwitterShare Why just us? on LinkedinEmail Why just us? link
My power went off at 5:50 AM this morning. It’s now 10 PM and the power here is still off. The latest communication from Xcel, a text message, says that it might be off for days. Yet I can walk about three minutes to the west of my home, across one street and the lights are on. If I go south a couple blocks the lights are on. Essentially, we are a small island of perhaps 50, maybe 100 homes that are dark surrounded by a sea of homes that have power.
The expressed reason for these “public safety power... Continue reading
Share Too long on FacebookShare Too long on TwitterShare Too long on LinkedinEmail Too long link
We were without power for 25 hours Wed - Thursday but did have high winds. Today without power from about 09:00 and projected to last til late night 20th or 21st. We had no high winds in my area today, so why no power? No one to give an explanation, just hit or miss checking websites given to us for info. Unacceptable to have power outage for so long with no explanation why our particular area and no person to talk to.!
Share Zero Trust in PUC and Xcel - focus on climate hoax and profits has compromised our infrastructure on FacebookShare Zero Trust in PUC and Xcel - focus on climate hoax and profits has compromised our infrastructure on TwitterShare Zero Trust in PUC and Xcel - focus on climate hoax and profits has compromised our infrastructure on LinkedinEmail Zero Trust in PUC and Xcel - focus on climate hoax and profits has compromised our infrastructure link
We rely on Xcel to provide reliable power, ALWAYS. We also rely on PUC to appropriately regulate public utilities. We understand during a storm that sometimes power is lost but that is not this situation. Their infrastructure should be hardy enough that the power is NEVER turned off. They make billions of dollars a year. Their executives make double digit millions between salary and bonuses. What is PUC doing that this is acceptable especially since you rubber stamp their rate increases every year? It tells me that you are all in bed together and you could care less about the... Continue reading
Share Inconsistent and asinine on FacebookShare Inconsistent and asinine on TwitterShare Inconsistent and asinine on LinkedinEmail Inconsistent and asinine link
This PSPS is absolutely asinine and inconsistent. Here in Georgetown half of the town is without power. Walk across the street and they have power. Less than 12 hours notice to prepare for three days without power is ridiculous given the circumstances.
Georgetown isn’t even in the fire danger zone maps provided by NWS and 9NEWS. It’s the calmest it’s been all week. My weather station shows an avg wind speed of 7mph and peak gusts of 24mph. This shutoff is uncalled for here. Three days when just across the street there’s power.
Share Xcel wasted millions that could have undergrounded our wires on FacebookShare Xcel wasted millions that could have undergrounded our wires on TwitterShare Xcel wasted millions that could have undergrounded our wires on LinkedinEmail Xcel wasted millions that could have undergrounded our wires link
Xcel spent millions that we paid them for electricity to fight Boulder's attempt to become energy independent. All that money could have been spent to underground the power lines that started the Marshall fires and forced the shutdowns today and Wednesday. And they plan to spend billions more anne even more power lines, when excel's president told Boulder city council that 2/3 the cost of electricity was for transmission and distribution. A non-parasitic electric utility would instead incentivize home solar, which reduces or eliminates the need for any more power lines! This was a giant success in Germany which is... Continue reading
Share Seize Xcel energy's assets, shut them down on FacebookShare Seize Xcel energy's assets, shut them down on TwitterShare Seize Xcel energy's assets, shut them down on LinkedinEmail Seize Xcel energy's assets, shut them down link
This company is obviously and clearly retaliating against the areas near the marshall fire. They've expanded the area to pretend they're not doing so this time, but I'm not buying it. They were sued, because instead of spending the BILLIONS in taxpayer subsidies they've been given on upgrading infrastructure, they paid their executives and shareholders more. Public services should not be profitable, especially when taxes subsidize them. Since wind has been an ongoing problem forever here, this company should've put the lines underground DECADES AGO when they were GIVEN OBSCENE AMOUNTS OF MONEY out of our TAXES to do so.... Continue reading
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My inbox documents a clear pattern: frequent outages, shifting restoration forecasts, and customer communication that’s reactive rather than informed.
The timing is troubling. On December 9th, I received a rate-hike notice justified by “billions spent on infrastructure improvements.” Minutes later, the first of many outage alerts arrived — the start of nearly continuous service instability.
My husband and I are retired and go south during the winter. We have different people checking on our house. However, they cannot do anything about spoiled food when Ccel Keri’s shutting down
The power. I had to throw out two freezers and a fridge full of food and get MOLD out between the doors of my fridge two years ago. Now they have shut our power down twice in the last two days. In my opinion they are just covering their own Axxes! please stop this nonsense and make them put the lines underground!! And or be respectful of... Continue reading
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We were first told power would turn off at 20:00 AM and be back by 6:00 PM. It actually turned off earlier. Then later in the afternoon restart time was moved to 7:30 PM. That time came and went with no power. Finally we were informed it would return at 6:00 PM the next day. By that time the outage map on the internet had failed. Power was finally restored around 2;00.
As if to compensate for the lack of communication about the Wednesday shutdown, we received multiple and conflicting texts emails and calls about Friday’s shutdown, with anticipated restoration... Continue reading
Share Xcel’s greed ruins Christmas on FacebookShare Xcel’s greed ruins Christmas on TwitterShare Xcel’s greed ruins Christmas on LinkedinEmail Xcel’s greed ruins Christmas link
There is allot of messed up things that happened because of this power outage that did not need to happen and the PUC needs to wake the F up and do something about xcels profit greed. Xcel wants to raise rates on us again when their ceo made $12.6 million last year and the Colorado head Robert Kenny made close to $10 million. Monopoly public utilities should not be for profit and should not strive to make money for its shareholders while neglecting & frankly ripping off their customers. We all know this power shut off is not for “safety”... Continue reading
