Too long

We were without power for 25 hours Wed - Thursday but did have high winds. Today without power from about 09:00 and projected to last til late night 20th or 21st. We had no high winds in my area today, so why no power? No one to give an explanation, just hit or miss checking websites given to us for info. Unacceptable to have power outage for so long with no explanation why our particular area and no person to talk to.!