Six Days without power

I would like to say that I support the decision to turn off power up in my foothills neighborhood on Wednesday. Then the power was back on Thursday at 6:00 pm for 5 hours. The Friday winds were the worst that I have seen in 48 years up here. Lines down, trees falling into houses and terrifying noise were justification for turning off the power. I did not have any communication with Excel due to no service on my phone. In talking to the different companies working to restore power there was a common thread. There was a lack of communication between Excel and the other groups working to restore power.

I think a central command type of structure such as the one used by the Forest Service with a team dedicated to organizing the emergency response would be useful. I also think that an organized response to consumers would help lessen the anger when the 6 deadlines on Sunday and the two today were not met. Calls to Excel with actual people were confusing especially 15 minutes before power was restored. The rep said that restoration time was unknown. That was not helpful.

If I could help get an organized response to the next natural disaster, let me know. I am thinking there will be more. Thanks for asking for input. Kind of brave after this experience!