Extreme Usage over billing

I have an apartment - very small 2 bedroom with 1 person and a dog. This company said that in 1 month I consumed 2700 KWH - that is more that an average apartment building FLOOR for one month. A four bedroom house in the same region and 5 people used 950 KWH with someone that works from home. This is just not possible! Called and they said oh yes according to the reading that is what you used. NO FRICKIN WAY!

Billing issues

My experience with Xcel energy has been the worst experience/customer service I have ever received in my life, not exaggerating either. I have been dealing with billing and metering issues since my solar was installed over a year ago, solar install went good (because Xcel WAS NOT doing install). Everything went sideways when smart meter was installed by Xcel. Then I started getting estimated bills not actual readings, this continued for 6 months, finally got fixed when I put in complaint with PCU. I couldn’t get exact reason for what my meter issue was, heard they were sending me a…

Increasing power bills

What is the deal with the continual increase in our excel energy bills. It is ridiculously over priced. A $100 increase from month to the next & we don’t use any more power then the previous month. we also have solar panels and have not noticed any savings with that at all. Excel has the monopoly and that really sucks. If I could cancel them I wouldcome on Colorado, what gives here