Xcel outage

I live in the foothills and our power was shut offf by Xcel from Saturday 3pm until Monday 5.30pm. last weekend.

By requiring all lines to be inspected in person by an Xccel technician meant a wait of over two days for us. There were no downed lines in our area, had there been residents would have reported them immediately as Xcel had requested. Can they in future turn the power back on as soon as any repairs requiring shutdown are completed?

It's much safer, not just convenient, to have power at our house for the following reasons:

Our well has an electric pump so we don't have water for the duration of an outage.

Our heating system also requires electricity so no heat either.

The phone service from Century Link was also disconnected during the outage, so no phone service or internet since we don't have cel coverage in this area and use the landline for cel and internet. In the event of an emergency, if we are unable to drive or get to a neighbor's house there is no way to get help during an outage.

No refrigeration for two days means a lot of food spoilage.

As a senior with health issues this outage was a potentioally life-threatening situation for me.

I'd really appreciate anything you can do to get Xcel to minimize future outages and their duration.

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