Power line STILL down on a dead tree - NO sign of Xcel yet

My neighbor's dead tree knocked our power line off our house. It was never de-energized by Xcel and we were told power will not be turned off and nobody will be out to fix it until all power is restored elsewhere. This seems counter-intuitive to the original intent of deactivating lines to prevent fires. I do not feel safe at home and haven't been sleeping well with an active power line down in my yard intertwined with a dead tree.

Idledale Resident

I'm a senior citizen that relies on an air machine and this outage was very hard on me. I ended up using all the battery on my portable compressor and I went through three tall cylinders of air. This incredibly long outage caused me health concerns.I was also upset that Xcel Energy didn't recognize my town. Myself, and several others in my town, reported an outage, but when I went to the website to check on when it would be over, it said no outages were reported! REALLY?

Left in the dark

Having our power turned off for what might happen was a shock. The results of Boulder's lawsuit and Xcels response was unexpected but probably should not have been. Receiving an email that electricity may be shut off versus will be shut off is a little different. The aspect of may shutting off power if there is high wind damage etc. is different than just wind is high we are shutting it off. Having to suffer through a high wind event without power was totally not expected. No cooking, no refrigerator, no hot water, garage door shut, etc. We have embraced…

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