Idledale Resident

I'm a senior citizen that relies on an air machine and this outage was very hard on me. I ended up using all the battery on my portable compressor and I went through three tall cylinders of air. This incredibly long outage caused me health concerns.

I was also upset that Xcel Energy didn't recognize my town. Myself, and several others in my town, reported an outage, but when I went to the website to check on when it would be over, it said no outages were reported! REALLY?

Stuck in West Loveland

I have a mobility disability and rely on a motorized chair and a stair lift in my home. I was only given 6 hours notice about planned outage; not enough time to make arrangements to be moved to a non-affected location. Power went out at 4 pm Sat. Came on again at 2pm Sunday. Battery backup on my stair lift went dead second day so I was stuck on a house level with no bathroom or water until power returned. Issues:1. Short notice of planned outage and vague description of where in Loveland 2. Outage map needs to be real-time…

Power line STILL down on a dead tree - NO sign of Xcel yet

My neighbor's dead tree knocked our power line off our house. It was never de-energized by Xcel and we were told power will not be turned off and nobody will be out to fix it until all power is restored elsewhere. This seems counter-intuitive to the original intent of deactivating lines to prevent fires. I do not feel safe at home and haven't been sleeping well with an active power line down in my yard intertwined with a dead tree.

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