Poor planning and execution

The recent Xcel outage to avoid another fire due to high winds was poorly planned and executed. I am a resident in the Frasier Retirement Community. This kind of power shut down should not occur in our community except in circumstances which did not exist during the most recent outage. And the communication was terrible: first we were told our power would not be shut down, then it was shut down without sufficient notice. Residents here need power to use oxygen, CPAP machines and other reasons beyond convenience. While I'm certain Xcel's lawyers and insurers advised that the shut down would lower the chance and volume of claims such as received because of the Marshall fire, there will be claims resulting from this voluntary shut down as well. The bottom line is that Xcel needs to take steps to eliminate the need for such a shut down and, if really necessary, plan for and execute the next shut down in a reasonable, logical, properly communicated and executed manner.