No way of notifying non-outage information

My home is in a neighborhood with underground power lines and my home was not affected by the outage.

However, I had a 45ft tree downed in my neighbors yard that is a few feet from an Xcel box that dispursed power to nearby houses. I attempted to put in a service request, however, there is no way to report any kind of incident that is not an outage. The reporting tool gave me an error when attempting to report an outage (even though I still had power, I had no way of reporting to Xcel otherwise) and I was unable to report it. Shortly after Xcel called me back to ask if I was reporting an outage. I explained the situation and was told someone would be out in Sunday to look. So far nobody has come by to look (they are understandably busy).

Xcel only seems to care if there is an outage. That feels unacceptable to me and they should create communication channels for other incidents involving lines. What if a tree fell on a line, but power was still active - there is currently no method of reporting or requesting inspection.