No notices from Xcel received

We were not told by Xcel that we were part of the preemptive shut down. We read on social media that power would be shut off at 3pm. At 1:15 on Saturday our power was shut down and at 1:30pm Xcel notified me by email of an outage alert. We lost electricity, cell service, internet, water and television so had no way to get updates. Turns out NO updates were ever sent by Xcel. House temps below 45 forced us to go to a hotel after 30 hours. After 51 hours without power, I saw an Xcel truck in my neighborhood. The lineman politely stopped to tell me it would not be much longer as they were walking the lines in my area. Power returned after 53 hours. We spent paid for two nights in a hotel and lost all of our refrigerated foods. This could have been handled much better with communication. We could have made preparations if we had known.