3 Recommendations

1. the notifications come early and often. Xcel left a voicemail on our home phone a couple hours before the shutoff but we didn't get it because we didn't have power to check voicemails. Why can't emergency alert systems be used for something like this?

2. Don't promise that the preemptive shutdown will end by noon Sunday. When it didn't, we were worried, didn't know what to plan for, and there was no way for us to find out what was going on.

3. Explain why neighborhoods such as ours that have all utilities buried were preemptively shut down, while those with above ground lines maintained power. There seemed to be no rationale for the selection, and we still have not received information on how the choice of shutdown areas was made. Why pay to bury lines if Xcel is going to shut you down any way. Xcel has some explaining to do.