Public Safety Power Shutoff

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Power outage graphic

The PUC regulates Black Hills Energy and Xcel Energy, which both have Public Safety Power Shutoff (PSPS) plans that have been or could be implemented, impacting consumers. PSPS events have planned outages for customers and may also have other storm-related outages.

PSPS events are implemented in order to reduce the risk of a wildfire caused by power lines or other utility infrastructure. The Public Utilities Commission does not approve or deny Black Hills or Xcel Energy the use of proactive shutoffs; however, the PUC does have an important role in ensuring that the communication, preparation and coordination of PSPS events is protective of customers.

The PUC is creating a new set of rules establishing permanent requirements and standards for public safety power shutoffs. Staff is currently working to draft these rules and welcomes input from Black Hills and Xcel Energy customers on their experiences with the most recent PSPS events. This information will help ensure that the PUC’s rules are comprehensive.

Please take a few minutes to give us your feedback through the survey or comment links below.


Please take a few minutes to give us your feedback through the survey or comment links below.

The PUC regulates Black Hills Energy and Xcel Energy, which both have Public Safety Power Shutoff (PSPS) plans that have been or could be implemented, impacting consumers. PSPS events have planned outages for customers and may also have other storm-related outages.

PSPS events are implemented in order to reduce the risk of a wildfire caused by power lines or other utility infrastructure. The Public Utilities Commission does not approve or deny Black Hills or Xcel Energy the use of proactive shutoffs; however, the PUC does have an important role in ensuring that the communication, preparation and coordination of PSPS events is protective of customers.

The PUC is creating a new set of rules establishing permanent requirements and standards for public safety power shutoffs. Staff is currently working to draft these rules and welcomes input from Black Hills and Xcel Energy customers on their experiences with the most recent PSPS events. This information will help ensure that the PUC’s rules are comprehensive.

Please take a few minutes to give us your feedback through the survey or comment links below.


Please take a few minutes to give us your feedback through the survey or comment links below.

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Have feedback for the PUC about a recent Public Safety Power Shutoff? Feel free to share here.
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  • Share Community Statement from Jack’s Bar & Grill on Facebook Share Community Statement from Jack’s Bar & Grill on Twitter Share Community Statement from Jack’s Bar & Grill on Linkedin Email Community Statement from Jack’s Bar & Grill link

    Community Statement from Jack’s Bar & Grill

    by Athan, about 2 months ago


    Jack’s Bar and Grill is a family-owned restaurant that has proudly served northwest Arvada for the past 15 years. We are deeply rooted in this community and committed to being a social-enterprise business — hiring and training individuals with developmental disabilities to work in kitchens throughout the Denver Metro area. Our mission has always been about more than food; it’s about opportunity, dignity, and community.

    Like many restaurants, the past five years have brought significant challenges. In December, we faced an unexpected and devastating hardship when Xcel Energy shut off electricity to our restaurant and surrounding neighborhood.

    Because of the... Continue reading

  • Share PSPS Impacts Causing Economic Harm and Forcing Unsustainable Resiliency Costs on Small Businesses on Facebook Share PSPS Impacts Causing Economic Harm and Forcing Unsustainable Resiliency Costs on Small Businesses on Twitter Share PSPS Impacts Causing Economic Harm and Forcing Unsustainable Resiliency Costs on Small Businesses on Linkedin Email PSPS Impacts Causing Economic Harm and Forcing Unsustainable Resiliency Costs on Small Businesses link

    PSPS Impacts Causing Economic Harm and Forcing Unsustainable Resiliency Costs on Small Businesses

    by SGanter, about 2 months ago


    To the Colorado Public Utilities Commission,

    My name is Susan Ganter, and I am writing on behalf of The Golden Mill, a food hall and social gathering place located in Golden, Colorado. I am submitting this letter as a public comment regarding the real-world impacts of Public Safety Power Shutoffs (PSPS) on small businesses, and the difficult and costly decisions we are now being forced to consider as a result.

    In December 2025, our business experienced an extended power outage. While this outage did not occur during our peak summer season, it resulted in significant and measurable harm. We lost... Continue reading

  • Share SHUT OFF AREAS TOO BROAD and EXCESSIVE SHUT OFF TIMES on Facebook Share SHUT OFF AREAS TOO BROAD and EXCESSIVE SHUT OFF TIMES on Twitter Share SHUT OFF AREAS TOO BROAD and EXCESSIVE SHUT OFF TIMES on Linkedin Email SHUT OFF AREAS TOO BROAD and EXCESSIVE SHUT OFF TIMES link

    SHUT OFF AREAS TOO BROAD and EXCESSIVE SHUT OFF TIMES

    by DNPD, about 2 months ago
    My subdivision, Red Fox Hills, was surrounded by neighborhoods that all had power. This indicates that we are not in a high risk area and is unfortunately consistent with previous shut offs. We are apparently serviced by feeder lines along 63rd St. in the Gunbarrel area. Those line should be buried. Xcel had billions in profit last year and is now asking for a rate increase for infrastructure updates. Spare me! Their notices are inconsistent, maps are wrong, they don't seem to know when we do or do not have power and shut off times are excessive.

    I unloaded a... Continue reading

  • Share People had no time to prepare and had dangerous radon levels on Facebook Share People had no time to prepare and had dangerous radon levels on Twitter Share People had no time to prepare and had dangerous radon levels on Linkedin Email People had no time to prepare and had dangerous radon levels link

    People had no time to prepare and had dangerous radon levels

    by Cybercook, about 2 months ago
    I wanted to mention that during the last planned power outage the radon levels in my house got above 19 without the two radon fans running on my house. I have an electronic eye radon detector I plugged into a small battery inverter during the outage so I can tell. I have invested close to $3K since then in battery backup systems for them so I can last a couple days now, but we did get a large dose of radon from this past outage. We literally had to open doors and windows and burn as hot of a fire... Continue reading
  • Share Start-Up Surge on Facebook Share Start-Up Surge on Twitter Share Start-Up Surge on Linkedin Email Start-Up Surge link

    Start-Up Surge

    by PaulGoldan, about 2 months ago

    As a homeowner with an electrically controlled heating system, we were, of course, without heating during the recent power outage. Being in the same home for many years (57), we were prepared for such an event and simply brought out the camping lantern for emergency lighting and passed the time reading. It was when the power came back on that our problems started. The initial surge blew out the control circuitry for our home heating boiler. The control board needed to be special ordered and the timing couldn't have been worse. Because of delay resulting from the Christmas holiday, we... Continue reading

  • Share Excel has EPSS current breaker system that cuts off power instantly, please use to prevent sump pump outage on Facebook Share Excel has EPSS current breaker system that cuts off power instantly, please use to prevent sump pump outage on Twitter Share Excel has EPSS current breaker system that cuts off power instantly, please use to prevent sump pump outage on Linkedin Email Excel has EPSS current breaker system that cuts off power instantly, please use to prevent sump pump outage link

    Excel has EPSS current breaker system that cuts off power instantly, please use to prevent sump pump outage

    by Excelneedstolearnaboutpowerlineelectricity, about 2 months ago

    They cut off power to our home and especially our sump pump, caused the basement to be flooded, ruining many things. No downed lines or emergency in our area, just high winds that lines and maintenance are built to withstand and did. Cut power off for days again, had to move out because of the cold and darkness. Excel needs to be replaced with what it replaced, public service. Their profit needs trump our service needs. For now, they need to learn about fuses and breakers and their own EPSS system, which "detects a "fault" (such as a tree branch... Continue reading

  • Share Conflicting Information per Shut Off on Facebook Share Conflicting Information per Shut Off on Twitter Share Conflicting Information per Shut Off on Linkedin Email Conflicting Information per Shut Off link

    Conflicting Information per Shut Off

    by striderav, about 2 months ago

    Hi,

    Per power outage on January 16, 2026.

    I was notified that my address was in the Xcel power shut off area via e-mail. As I work from home I got up and worked early to get most of my work done before shutting down. Sometime after 11am a family member asked me to go with them to a store. I saved my work and closed out the work software. I asked the family what about the planned power outage, they said look at the map Xcel provide, it does NOT SHOW Wellington in the shut off area. Great, thus... Continue reading

  • Share The recent Excel widespread power outage on Facebook Share The recent Excel widespread power outage on Twitter Share The recent Excel widespread power outage on Linkedin Email The recent Excel widespread power outage link

    The recent Excel widespread power outage

    by RC Weber, about 2 months ago

    First, I understand Excel was trying to solve climate change, and wildfire issues. Thank you! Safety first! However, please do a better job of 1) targeting specific high-risk neighborhoods, and 2) warning people that this could be coming, send alerts, monitor the weather closer. "Say what you are going to say, say it, and then say it again!"

    Our building was without power yet businesses across the street had power!

    Please invest in putting power lines underground! Yes this will take capital to do so.

    I own an 8-person business in Lakewood, Colorado and the 4-day power shut-down hurt our... Continue reading

  • Share High billing on days of no power on Facebook Share High billing on days of no power on Twitter Share High billing on days of no power on Linkedin Email High billing on days of no power link

    High billing on days of no power

    by Xcalak, about 2 months ago
    Recently, we were reviewing our Xcel bill. We now have the “smart” meter that bills us hour by hour and more between 5-9pm. Quite shockingly, on the 3 days in December when power was completely shut off to our house, we supposedly had one of our highest use days of power both on peak hours and off peak hours. I have reviewed several family members bills as well and am seeing the same thing — Billing for energy use on days power to homes was completely shut off. These meters are supposed to be so accurate that Xcel can tell... Continue reading
  • Share Tired of 30+ years of Xcel power outages, resent $pending $2.5k on transfer switch on Facebook Share Tired of 30+ years of Xcel power outages, resent $pending $2.5k on transfer switch on Twitter Share Tired of 30+ years of Xcel power outages, resent $pending $2.5k on transfer switch on Linkedin Email Tired of 30+ years of Xcel power outages, resent $pending $2.5k on transfer switch link

    Tired of 30+ years of Xcel power outages, resent $pending $2.5k on transfer switch

    by BartWindrum, about 2 months ago

    Yesterday January 26 2025 we again lost power on Shanahan Ridge in SW Boulder. Since we happened to have an out of town appointment we observed that the outage, unlike some previous apparently micro-localized outages, this one extended a bit geographically (the traffic signal at Hwy 93 and Eldorado Drive was out).


    We've lived in a Shanahan Ridge townhome (80305) for 30+ years. We have NOT been tracking/documenting the many outages we experience. I'll note the 60 hour outage of Sept 2013 during the "flood" and resulting stringing of the above ground "extension cord" as I called across the Shanahan... Continue reading

Page last updated: 09 Mar 2026, 10:38 AM