Conflicting Information per Shut Off

Hi,

Per power outage on January 16, 2026.

I was notified that my address was in the Xcel power shut off area via e-mail. As I work from home I got up and worked early to get most of my work done before shutting down. Sometime after 11am a family member asked me to go with them to a store. I saved my work and closed out the work software. I asked the family what about the planned power outage, they said look at the map Xcel provide, it does NOT SHOW Wellington in the shut off area. Great, thus I DID NOT power off my computer, plus it is on a surge protection!

When we returned the power was out and did not come on until after 9pm on January 16, 2026. Very early on January 17, 2026, I tried to power up the computer it did not work. At the computer store the tech indicated the computer could not be repaired. Plus, the tech asks if it was in an area with power surges? I said it was on surge protection, but on January 16, 2026, I was not present when the power outage occurred, thus know idea.

As I supply my own computer for my job, I had the expense of purchasing a new computer, new surge protecter. Thus, I had to notify my client that I would miss a work submission deadline. I did get the new system up and going a did get my work submitted on Tuesday January 20, 2026. But this is totally avoidable if I had gotten correct information per the shut off.

The email per the shut off and map suppled, gave conflicting information, they need to do better. I DO NOT TRUST THEM. Xcel needs a 21 Century solution to the shut off issues.