"True Landline Service" goes down with the electrical grid! And Xcel's processes still lacking

I have "true" landline service, not VOIP. I have it because I want a way to get and place calls should there be cell service or power disruption. In years past, I don't recall - when the electricity went out - that I had disruption of service. In fact, I'm pretty sure I didn't. But now that is what happens.

Why isn't CenturyLink/Lumen being required to have an electrical back-up for this essential service? For those who only have landline service, this is beyond vital. I don't know what kind of generator (what kind of capacity) it would need to be, but it's just to keep the lines alive - right? Shouldn't be that much?

Also, when Xcel cut electricity to large swaths of Boulder County in December, a downed power line was reported to Xcel that was in Sunshine Canyon. Yet the bobbleheads at Xcel somehow failed to communicate this to repair crews, so when Xcel repowered those lines, a grass fire was indeed started. Had the winds been even brisk that day, that fire easily would've made it into Boulder city proper. Wow. How in 4 years since the Marshall Fire (in which I lost my home and my life's work) Xcel didn't come up with a process that relayed communications about downed lines to the proper entity is pure incompetence. Xcel needs to set up processes and needs to apparently have them reviewed (preferably by an outside entity skilled in reviewing process engineering) to determine if they are valid and robust.

19th Century infrastructure

Why are we being serviced by 19th century infrastructure in the 21st century?Xcel has spent at least 5 years replacing an antiquated power delivery system on the lookout mountain area instead of bringing it up to today’s Standards. They spent millions replacing poles and cross ties in this area, and then turned right around and replaced those same poles again because someone had mistakenly specified an incorrect preservative treatment, all at the customer’s expense.After all of which they still proceeded to just flip the switch, even though the winds were never nearly as strong as we’ve experienced previously with no…

I have tried to work with this monopoly, and they act with impunity… Extracting double billing from me at will.

I take issue with Xcel Energy and their business practices. They are deceitful and act with impunity, knowing that they are monopoly for a service that people must have in the state in order to live.. I have had solar panels installed onto my house and they reduced the rate at which they purchased electricity back from solar panels mitigating the impact that makes on my bill. I asked for my bill to be averaged out. And then followed their advice on how to cut power usage and cost. It’s been a record or mirror. I have not needed to…