I have tried to work with this monopoly, and they act with impunity… Extracting double billing from me at will.

I take issue with Xcel Energy and their business practices. They are deceitful and act with impunity, knowing that they are monopoly for a service that people must have in the state in order to live.. I have had solar panels installed onto my house and they reduced the rate at which they purchased electricity back from solar panels mitigating the impact that makes on my bill. I asked for my bill to be averaged out. And then followed their advice on how to cut power usage and cost. It’s been a record or mirror. I have not needed to use the furnace and barely use electricity and have generated power from my solar panels. Mine normally $150 a month bill is now $315.

With no warning and no explanation. On an unseasonably warm winter, and after using their advice on how to cut power cost. My house is almost exclusively lit LED lights. I rarely use power. Or gas to heat the home… this company just behaves with impunity, knowing nobody is going to do anything about it.. we have citizens deserve so much better.