"Schedules" Power outages in Boulder
These "scheduled" power outages in Boulder are not done very well. On the map, my neighborhood was not listed to be out of power. However, we did not have power for 26+ hours. The "updates" we received from excel were: late, not correct in timing. not very informative (ie, said our power would be restored in a few hours, then less than 5 minutes later, said the power will be restored, but not time given, said they could not give an estimate of time, no reasons). Since the first "shut off power to save from litigation" we have lost power each and every week for a few minutes to several hours, sometimes up to 6 hours. ALWAYS, we get a notice that we "could" be experiencing power outages in our neighborhood, either AFTER the power has been restored, some hours after the power is off or on one occasion, there was no notice. I work from home and this has drastically affected my work, as I either have to go to a library, (which is local and has had their power off too), or I have to go to Denver to the office, which costs me time and money. During the high winds day, I had to take a half a day off, as it was too late to head to work when we lost power. (I start work at 5:00am). We lost food from our fridge, due to 26+ hours without power which costs us again time and money, because our local stores also lost power and we had to go to Louisville to order dinner and get a morning coffee. This is absolutely ridiculous, especially when excel has had a bonus year in revenues AND THE PUC gives them every single rate increase they ask for WITH NOTHING FOR THE CONSUMERS. YOU MUST HAVE A BACKBONE AND STOP THIS INSANITY, they should be using their windfall (which YOU GAVE THEM) to bury, improve do whatever it takes so we the CONSUMERS get what we pay for. Excel is shutting power due to worries about litigation, not worries about us, the people and the businesses. I am so fed up with the politics as usual and the gamesmanship which happens each and every time excel goes to you for rate increases. Please start implementing policies which actually help the CONSUMERS and NOT THE BUSINESS of EXCEL.
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