Restoration Times Misleading
Because your billion dollar company is too cheap to do what is right, this incident cost me over $1200 in hotel rooms and lost food. We thought the power would be restored at 6 pm Wednesday, December 17 and it was not restored until 12 noonish Thursday, December 18, 2025. I was scheduled for knee surgery on Friday, December 19. I had to book two hotel rooms because my elderly Parents (92 and 87) were freezing Thursday morning. No one was looking out for the vulnerable.Because I couldn’t trust your restoration time, I had to book a 3rd night and lost the money on that one. I could not come home to a house with no power and no food after total knee replacement You need to plan ahead with shelters and places people can operate their medical equipment. Do the right thing Xcel and pay to put the lines underground. You make billions to just keep for yourself. How many people died because you didn’t plan ahead with shelters for the vulnerable? You should be ashamed.
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