Elderly Parents Undergoing Chemo Treatment

My parents live in Clear Creek County, Evergreen off Upper Bear Creek Road. They have been without power since WEDNESDAY. I dont know if any of you know this, but in some parts of Colorado, people have wells for water. In order to run a well pump you need electricity.

My parents have been without electricity, heat, water and phone for FIVE DAYS. NO ONE CARES.

My mother is undergoing treatment for cancer and had a chemo treatment she HAD to attend on Friday. She is now back in her home because she is so exhausted she does not want to leave nor has the additional funds for 5 days in a hotel.

How dare Xcel continue to tell them their service will be restored AND it is not. Just today, Sunday, Xcel said 12:15, 12:30, 4:00, 7:30, 9:00 and NOW tomorrow at 12:30pm. Not holding our breath this will happen.

We pay thru the nose, have to plan our electricity usage for Xcel services. AND they continually ask to raise our rates. FOR WHAT??? THIS???

How dare you Xcel. This is a monopoly. We dont even have a choice for electricity.

I am so furious with the lack of planning and inability to deliver services. AND not caring to put lives in danger.

Xcel I hope you get a Merry Christmas or Happy Holiday as the rest of us are just trying to survive.

You suck.