Paybacks
It is totally unacceptable for Xcel to cut power in wide areas pre-emptively, and then take multiple days to restore it. I have the funds and space to own and operate a generator, so that I and my family can be warm and keep our food cold. Many people don't have this option. And in this century I should be able to expect reliable power and not have to buy my own power source.
Xcel needs to be required to compensate people for their losses, and they need to be required to harden their lines so they are safe when the wind blows. We live in a windy place, and this is nothing new - there have been occasional extreme winds all during the 55 years that I have lived in the area.
I surely hope that the PUC and the Attorney General hold Xcel responsible for what they have done, and forces them to improve their service. If they don't, we can surely expect more of the same.
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