If you’re going to do this, reimburse us

This power shutoff was frustrating in various ways. 1: we don’t have power lines in our neighborhood and all surrounding neighborhoods to us had power. 2. We were made aware of the Wednesday shut off but not the Friday shut off until our power was already off on Thursday. 3. The communication from Xcel was inaccurate. Originally it said Wednesday 10am-6pm which is easy enough to plan for. When it wasn’t back on Thursday morning that became very frustrating. Then we were told it might not come back on until Sunday due to more high winds on Friday. Luckily the power did come back on Thursday afternoon for a short time but then the Friday outage was longer. Originally told 5am-6pm on Friday then told that it would last until 6pm Saturday for it then to be turned on around 11am. Terrible communication when trying to plan for meals, charging, etc. We put as much food as we could into a cooler with ice packs but had to throw out hundreds of dollars worth. For Xcel to not compensate people for that loss is unacceptable. We didn’t have it nearly as bad as the restaurants and businesses in the area.