Fix the problems please
I live off Indiana and 72nd. I understand the need to shut down power to reduce the risk of fire. However, why was the power shut off before the wind even started to blow? I appreciated the notifications from Xcel for the power outage that started Wednesday, but the outage was supposed to last from 10A-6P. We did not get our power restored until Thursday at 3:00 PM. What was most concerning is that neighborhoods just a stone's throw away had power. For the second outage that began the morning of Friday, Dec 19th, Xcel provided NO notifications. If it wasn't for Facebook, I wouldn't have known. Again, why was our neighborhood singled out and not the ones just up or down the road? It seems like Xcel could have spread out the outages between other neighborhoods if it truly was proactive to reduce the risk of fire. Why our neighborhood was affected for 28 hours the first time and 30 hours the second time baffles me. I would like to know what the PUC is doing to fix the underlying problems. We don't live in a third world country (or California) that does blackouts on a regular basis. Please start communicating what you're doing to make our electrical grid more robust to avoid future outages.
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