Xcel Lies, PUC Does Nothing

Even after the preemptive power shut down the PUC took no action against Xcel. Xcel has known about the problems in the Columbine area of South Jeffco and did nothing until news agencies were engaged. Neither one has the public interest at heart, entering this comment in hopes the same news agencies press the PUC as that's the only reason they will penalize Xcel. Or unless this becomes a talking point for the upcoming Governor election. For months, especially over the summer, we'd experience a long power outage a week. Once we had two in the same day. I would report it, call their number, was told I'd be contacted by Xcel management which never happened. I was told they'd work a chronic outage report that yielded no results. There's no other way to reach them and per their call center you are not allowed to talk to a manager and you can't escalate a repair. They'd give me excuse after excuse and I told them it was a capacity issue. Now Xcel told the news that they had some sort of limiter that was set wrong (a fancy way to say a capacity problem). Supposedly that was fixed. And right after that story was done and Xcel thought they were in the clear...more outages that take 6, 8, or 10 hours to repair. The Firestone Tire shop has to shut down and can't fix cars. The Dairy Queen has to throw out all their ice cream and order more. Another business owner has hired an attorney and this could become a class action lawsuit. Home owners have no power for critical healthcare needs, or can't work when they work from home, kids can't do homework. Jeffco Road department has to deploy generators to area street lights and their techs have to sit in their trucks the whole time. I've spoken to those techs...has Xcel or the PUC talked with Jeffco Road? Living in South Jeffco has become untenable, either I have to find $10k for a Generac (which a company has been advertising with signs at every intersection in my neighborhood) or I have to move. Xcel's net profits in 2024...$1.936 BILLION. And Columbine/South Jeffco lives in the dark ages and Xcel has lied. Nothing is fixed.