upset and insulted # 2 No * with same concerns

Guess I can't start a complant about Xcell Enegry with the expetive (with stars****) that came out of my mouth when I received the last Xcell Energy bill.

So I am rewriting the beginning of this complaint with the same body. different beginning.

Engage Colorado DORA rejected my comment and my letter has vanished...Literally Vanished.

Very frustrating as I was going to copy and post the body of my letter as it was a ligitmate complaint as felt by many others. New letter same complaints and requests.

The increase in our utility bills every month is unnerving. This month in peticular was as stated, Insulting. Has no one noticed this has been one of the warmest winters in history? Yet our energy bills have increased. This winter we had days close to the 70's that our front door was open to enjoy the warmth and sunshine. Yet.... I am being charged more. Help me ,and others make this make sense.

Very frustrated and totally insulting my intelligence.

Again, help me make sense of this madness. I am past retirement age and still working to pay for this type of increases that make no sense with the amount of monies that are generated by all, but the homeless that live in Colorado.

I would love to hear a reply. Stop the increases and manage your monies better for your customers that make you money.

Cindy C.

Rates Doubled

My bills have doubled the 2025-2026 compared to the winter of 2024 -2025. The temperatures are not comparable. I am an all electric house. The need for heat has been unnecessary many days. I have the thermostat set at the same temperature during the winter at 67. There is no way electricity use has doubled some months. Xcel is scamming people and should not be able to get away with it.

From $90 to $520

My average electric bill is $90-98 during the winter and at $120 in the summer. My last bill with Xcel was $520 and nothing else had changed. I have lived in my home since 2015 and never seen a bill this large even with all my kids living there.