Regretting buying a house in this neighborhood because of Xcel

Most days, I work from home. I moved to Golden I 2022 and suffered a single outage in my nearly 3 years living there. I January 2025, I was finally able to buy my first home and landed on a house in an otherwise great neighborhood, Columbine Hills. Since May, I've lost power 10 times, nearly all of which happened during my work hours. I've never received a warning about a planned outage, including this past Friday (September 5), where the planned outage lasted 7 hours.

I'd love to know why Xcel continues to be allowed to run a monopoly in the Denver area when they can't keep the lights on, all while continuing to raise prices and make money off of us. They continue to defer upgrades--clearly, this neighborhood has had an issue for several years, yet Xcel clearly doesn't care enough to find and solve the problem. If their equipment needs replacing, why do they wait until the middle of summer to do so? Why not the shoulder seasons when the stress on the grid is lower and folks aren't relying on electricity to keep their homes at a reasonable temperature?

Columbine Hills seems to have received the short end of the stick here--equipment that should have been upgraded years ago mixed with a utility company that holds a legal monopoly and knows it can get away with not providing the services they promise, while continuing to request and receive price increases. Maybe before jumping in to future plans to expand Colorado's grid for potential new commercial customers, Xcel should be forced to truly focus on their existing residential customers? Force upgrades to the current grid in neighborhoods like mine with continuous, systemic outages before allowing the grid to expand and prices to increase. If Xcel can't manage that, then it's time to revoke the monopoly they hold in Denver and Colorado--residents deserve better!

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