Red Fox Hills Outages in Gunbarrel (Unincorporated Boulder County)
My household/neighborhood has experienced no less than 13 documented power outages in 2026 (Feb–Sep), most lasting several hours, with no correlation to weather events, storms, heat waves, or announced Xcel maintenance. Four outages occurred within the month of August alone (8/8, 8/16, 8/22, 8/29), suggesting accelerating infrastructure failure specific to our neighborhood distribution circuit. Adjacent areas report stable service during the same periods, indicating localized rather than system-wide issues. Several neighbors are now relying on backup power methods (gas generators, home battery systems, etc.) to combat Xcel's reliability shortcomings. This is both costly and unacceptable.
OUTAGE LOG (13 Events in 2026):
- Feb 2
- Mar 14
- Mar 18
- Mar 19
- Jul 3
- Jul 17
- Jul 21
- Aug 8
- Aug 16
- Aug 22
- Aug 29
- Sep 14
- Sep 15
REQUESTED ACTIONS:
- Request that CPUC staff review Xcel Energy outage data for this specific circuit/transformer bank
- Require Xcel to provide root cause analysis for these repeated failures
- Document this complaint as part of Proceeding 25M-0265E investigation
- Notify complainant of any planned infrastructure upgrades affecting Red Fox Hills area
As residents of unincorporated Boulder County, my neighbors and I depend on reliable electrical service for daily living. Continued unexplained disruptions affect home safety, work-from-home capacity, refrigeration, heating/cooling systems, and overall quality of life. I trust the PUC will help ensure that customers in our neighborhood receive service meeting reasonable reliability standards.
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