How to read Business Smart Meters

I can't figure out how Excel comes up with the kW-hrs on my monthly statement given the numbers that my smart reader displays. It's been a problem since the smart reader was installed. Over the last few years I've emailed and talked to customer service at least a half dozen times but no one has been able to tell me.

I'm in Minnesota.

New Meter Reading Fee Is Outright Theft...

Xcel Energy is now ripping me off for an extra $23.84 per month because they came and replaced my perfectly functional electric meter with a non-communicating unit that requires them to read it manually - like that is some kind of a new situation - they have always had to read my meter, with no fee involved (well, at least one that you could point to on the bill). They try to cover for this new cash grab by saying that I should have had a "smart meter" installed instead, but that's crap, as they still have to show up…

Weekly Power Outages

In Littleton, we experience weekly power outages in the summer months with no explanation. On 90-100 degree days, the house becomes dangerously hot.