Frequent outages for no reason

The power has gone out for the third time in one week with no warning and no explanation from Xcel. There is no justification other than their own cost savings and greed. If they can’t handle the wind that is normal along the front range, they should not be in charge of this utility. There is no acknowledgement of the impact this has on residents. There is never a timeline given as to the extent of the outage or any information given. They pretend by sending notices after the power is cut, and if you text the update line it just says it is unknown when it will be restored. This is unacceptable when consumers have no other choice.

Outages and communication problems

I am writing you all because of ongoing issues with Xcel Energy, and they are not at all being held accountable. I’d like to start with the safety shut offs that have occurred several times in recent months and the lack of transparency to Colorado residents, particularly Jeffco who seems to have the most shut offs by far. First of all, Xcel customers went days with no updates during the shut offs. I checked the website so many times and the information just stayed the same. No updated ETA on restoration and 0 updates on the “progress” of checking “hundreds…

Continuous short outages in Arvada colorado

I live in Arvada Colorado and have had multiple times in the last week the power completely shut off with no warning, no message during the outage, or any communication at all from Xcel energy. It stays off for about 1-2 hours