Falsifying records

A field crew reported power shut offs 3 hours after they actually occurred. Xcel's investigation of my complaint that the power cutoff resulted in damages concluded with "no documentation" showing that power was cut off at my house prematurely, but their own smart meter on my property shows clearly that power was shut off hours before the window that they indicated. They will not respond to emails and the PUC will not open an investigation on the list of Colorado and potential federal regulations that they violate doing this.