We ended up getting emails on Sunday but they told us nothing. Plus, without power, it was difficult to get emails. The emails told us nothing except that Xcel was working on power outages.

We live in Niwot and our power went out around 3:15pm Saturday. We were given no notice so we didn't know if it was a planned outage or whether something had happened to cut power. We went on the Xcel power outage page numerous times and it told us nothing. We never received any notification of how long or what caused the power outage. Yes, we lost all our refrigerated food. But the worst part was never having any notification/confirmation of the power outage or what was going on. No one objects to Xcel cutting power in a high wind to avoid fire. But better communication has to happen!

Share We ended up getting emails on Sunday but they told us nothing. Plus, without power, it was difficult to get emails. The emails told us nothing except that Xcel was working on power outages. on Facebook Share We ended up getting emails on Sunday but they told us nothing. Plus, without power, it was difficult to get emails. The emails told us nothing except that Xcel was working on power outages. on Twitter Share We ended up getting emails on Sunday but they told us nothing. Plus, without power, it was difficult to get emails. The emails told us nothing except that Xcel was working on power outages. on Linkedin Email We ended up getting emails on Sunday but they told us nothing. Plus, without power, it was difficult to get emails. The emails told us nothing except that Xcel was working on power outages. link
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