No communication from Xcel

We received one email 3 hours before they turned our power off. They said it would be off until about noon on Sunday. I never received another message from Xcel, but our power was not restored on Sunday. Their website, where they told everyone to go, had zero information. At one point it even stated there was no outage at my address. On Monday morning, after 40+ hours without power, I called Xcel and they said they had no information and no idea when our power would be turned on. It came on 10 minutes after I called. Nobody had a problem with wildfire precautions, but you can't remove a necessity like electricity without a plan or any communication. We do also pay for this service so it's not fair to act as though customers should be grateful anytime we have electricity. It's not free.