Lack of communication
I live in Arvada and we were without power from Saturday around 10:00 p.m. to Tuesday around 6:00 p.m. I know power outages are common in high wind. It was not the power being off it was the lack of communication. On Monday I received only two messages from Xcel. One stated power would be back on by 2:00 p.m. and one that said power would be back up by 8:00 p.m. I even called the hot line and all it said was that it was taking longer than expected. I checked my food and I had kept my fireplace on all day so I thought I should be okay if the power is back some point on Monday. When I woke up Tuesday still no power. My house was 40 degrees. I have been sick all week I lost all my food. My point is that Xcel needed to communicate that it might be Tuesday before we see power. I would have left my house. Just communicate the truth and be honest. It would not be this bad if you had just done this!!!
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