Is this precedent now?

A good way to improve communications about an intentional power outage would be to communicate with all those effected. I received no phone call, text, email, carrier pigeon, etc. from Xcel letting me know the power was going down. I was about to get my hair cut when the stylist told me Xcel was cutting power around 3, luckily the power went out before they started shaving my head. While I do not know for sure, I expect Xcel knew there was a high potential they were going to shut down power days before they did. For them to not communicate the outage to some, like me, and others give only a couple hours of warning makes the fact they did all the more sinister. Nobody likes to give bad news, and I'm sure the PUC would have been inundated with calls expressing customer outrage if Xcel would have been better and let customers know days before the outage. The PUC must hold Xcel accountable. If their infrastructure cannot handle the high winds, then they need to fix it. All I know is the high winds are not going away, we need a reliable power company that can provide us power in our high wind environment. If Xcel is the only power provider we can use, then they need to step up and be better.