PUC Failure

During the recent PSPS OUTAGE we lost all power and telephones. We live in a sub-division with all buried utilities in the City of Arvada.

Xcel shut down the power on Wednesday Morning, with that shut down the telephone company SLC Huts went down too. We lost ALL access to any emergency services!! Cell phones have very spotty service in our area. (all Carriers that we have had)

The PUC Failure.

1. The PUC has failed to see that the local telephone company maintains the batteries in their remote sights, provides generators during outages or anything else to maintain customer service during power outages or emergencies.

2. The PUC has failed to have Xcel energy build or repair plant to the weather conditions we have here in Colorado and in Jefferson County! That would include, closer pole spacing, better wire spacing, heavier wire guage, and more insulated wire with more buried plant. Xcel should be required to rebuild all slack spans and under tenisoned spans. The loose spans flop in the wind! All Xcel plant in or near the foot hills needs to be built to withstand 110 miles per hour wind, very normal in this area! Xcel Energy should be required to have automatic switching to restore areas of buried plant.

Fred L Elliott