My family's ordeal

My wife and I live in Idaho Springs with our 2 young kids, ages 15 and 8. We received our first text from Xcel around 5:30pm on Thursday the 18 notifying us of the planned outage that would take place the following day. This left us only a few hours to prepare. During the day, there was little to no wind gusts outside. Friday night was spent in a dark and frigid house. Showers were also ice cold because of the electric water heater was out. Meanwhile, Xcel's website constantly changed when the power restoration would happen. First it was 6:45pm Friday night, then it said maybe it would happen by Noon on Sunday the 21st. The website later changed no estimation at all, it was simply blank. Power finally came back around 2:30pm. Hundreds of dollars of food in the fridge had to be tossed, including a Christmas ham.