Multi-day planned outage with insufficient notice
I live in Evergreen (80439). My household received less than 24 hours’ notice about the recent Xcel Energy public safety power shutoff. We have been without heat, running water, electricity, or reliable cell service for several days while sick. Elderly and medically vulnerable residents nearby have been displaced and put at serious risk. Local stores have closed and businesses have lost thousands of dollars in spoiled product and lost business.
The limited notice, lack of communication, and lack of accommodations for vulnerable residents raise serious safety concerns. I’m requesting a review of Xcel’s protocols for planned shutoffs and improved communication for rural areas without cell coverage.
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