Lack of Transparency Unacceptable
We were told we would have a "planned" power outage for public safety reasons from 10-6pm on 12/17. We planned accordingly. Our food has since spoiled, our children can't be cleaned, our dog sits in the dark around the clock, and we've fallen behind at work. This is completely unacceptable.
At minimum, customers who pay this private company hundreds of dollars each month *deserve* communication. It's completely inexcusable. If the government behaved this way, people would be rioting in the street. But we have no choice but to fall victim to a private company which is not at all accountable to the public. Legislators should consider serious regulation of these PSPS. A company which customers have no choice but to use should not be beholden to their decisions in the dark.
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