Inadequate response by Excel for restoration

Having lived in Fl for most of my life I have experienced numerous loss of power incidents due to storms. The big difference between those and these PSPS is the response to restoring power. In hurricane prone areas, power companies from all over the US send trucks and crews ahead of time and are staged to begin working on power restoration asap. The response is massive and noticeable. Here there was virtually no response other than from the local crews, grossly inadequate to restore power to thousands of customers in a short time period. We saw no Excel trucks in N. Boulder until Sunday, and then it was just one. Finally on Monday 3 trucks appeared with a supervisor to "inspect" the lines and power was finally restored. Why can Fl manage to have national assistance and CO none? If there is a planned outage, Excel needs to bring in crews from all their other locations at a minimum, and request multi-agency assistance - in fact this should be mandatory. There is no excuse to plan an outage three days out, and have no concerted plan for restoration that took way too long. This is not a complaint about the shutoff- it's about the restoration process being too tedious, grossly understaffed, completely inadequate and unacceptable.