Dr.Kenneth Suslak

We are 82 year old seniors living in the Boulder Foothills. We were informed of the shutoff by XCel but did not expect 6 days. We had to go to a local coffee house to get updates as we had no service or phones and kept getting confusing updates as to when service would be resumed. As a result, we were not only confused but isolated and freightened. I could not contact family or my patients( I am a psychologist) to let them know what was happening. We lost our refrigerated food at a great cost to us.The only heat we had was a gas fireplace. We were afraid to leave in case of a fire

We would appreciate a response and also wonder about compensation