Dangerous unnecessary outage

This recent outage was excessive and dangerous. Two days of the electrical outage the winds topped out at 5 mph At my home The notifications of when the outages would start and stop were all wrong. I had a backup generator installed years ago due to the many outages we have always had in Genesee that powers the essentials of the house. My doctor’s appointment for my diabetes was cancelled because they had no electricity. My wife and I work from home but could not complete our work due to Xfinity being down. I have to assume Xfinity’s issues were related to the power issues. I have always felt that Excell does not care about their customers. This latest Excell debacle just proves the point.